AWS Exec Reveals Agentic AI's Role in the Future of Physical Retail
In this episode of 5 Insightful Minutes, AWS’s Justin Swagler joins us to explain why physical stores remain critical in today’s digital-first retail landscape. He introduces a compelling framework for the future of retail powered by edge computing, IoT, and agentic AI.
⏱ Key Moments:
0:29 – Why physical stores still matter (Hint: 80%+ of sales happen there)
1:39 – The three pillars for retail tech success: Edge, Cloud, and AI
2:30 – The role of computer vision and unified store data
3:02 – How AI connects store systems for operational efficiency
3:56 – A glimpse into the future: Agentic retail automation
4:20 – Real-world examples: broken machines, out-of-stock items, and how AI solves them
4:55 – What retailers should prioritize for long-term value
#aws #retailai #edgecomputing #agenticai #futureofretail #StoreInnovation #retailtechnology #omnichannel #SmartStores #customerexperience
Music by hooksounds.com
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Omni Talk
Omni Talk is the retail blog for retailers, written by retailers. Chris Walton and Anne Mezzenga founded Omni Talk in 2017 and have quickly turned it into one of the fastest growing blogs in retail.
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