Cross-functional Dependencies of Last-Mile Delivery

In this insightful interview from Manifest, Bill Catania, Founder and CEO of OneRail, breaks down the complex and highly cross-functional nature of last mile logistics. From store operations to finance and strategy, Bill explains why successful last mile fulfillment isn’t just a transportation issue—it’s a company-wide initiative. Learn how OneRail helps unify stakeholders, optimize delivery strategies, and bring Amazon-like capabilities to enterprise customers.

Whether you’re in logistics, retail, or supply chain strategy, this conversation reveals what it really takes to execute high-performing last mile delivery.

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📌 Chapters
00:00 – Introduction & Guest Welcome
00:11 – What Is “Last Mile” and Why It Matters
00:36 – Who Owns Last Mile in an Organization?
01:10 – Cross-Functional Nature of Last Mile Fulfillment
02:22 – Involvement of Strategy, Finance, and Digital Teams
03:16 – The Rising Role of the Chief Strategy Officer
04:42 – Aligning Departments Around Common Metrics
05:54 – Best Practices for Cross-Department Collaboration
06:56 – OneRail’s Role as Strategic Driver and Connector
07:30 – How OneRail Powers Last Mile Fulfillment
08:36 – Final Thoughts & Thank You