Modes of the Industry: The Small Parcel Edition

In this episode of Logistics Unplugged, host Brian Blalock sits down with Lis Miller, Director of Parcel Services at BlueGrace Logistics, for a deep dive into the evolution of small parcel shipping. From navigating the complexities of carrier negotiations to post-COVID shipping trends, Lis shares her unique perspective shaped by experience on both the customer and carrier sides.

They dig into the rise of regional carriers, tech-driven delivery, and how shipping from store, e-commerce growth, and sustainability are reshaping the landscape. Lis shares practical advice for small businesses—packed with insights and just the right amount of shipping puns, this episode is one you won’t want to miss.