What Most People Don’t Understand About Operations

Being in Ops is one of the toughest jobs no one talks about.

You’re behind the scenes making everything run — supply chain, logistics, inventory, systems, people. You’re solving problems before others even notice them.

And yet… most people don’t really see operations.

Until COVID hit.

Suddenly, everyone wanted to know how product was going to ship, how we were managing delays, and what our Plan B (and C and D) looked like. Ops became mission-critical overnight. But here’s the truth: it always was.

✅ Great ops = stability + growth
✅ Great ops leaders = visionaries who execute
✅ Companies that thrive invest in ops before the fire starts

If you’re in ops — I see you.
If you lead a company — don’t overlook your ops team. They’re building the foundation you stand on. Take Charles Cushing from StartOps example!

🎥 Drop a comment if you’re in ops or if you’ve worked with someone who makes the impossible look easy.