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Why Bad 3PL Customer Service Is Costing You Money (And How to Fix It)

Dave Gulas

Mar 17, 2025

If you’ve ever struggled with a 3PL provider that won’t answer emails, delays pickups, or treats you like just another number, you’re not alone. Many brands face poor customer service and slow response times, leading to major disruptions in their supply chain.

At EZDC 3PL, we take a different approach. Our team acts as a true extension of your business, providing fast, personalized support and proactive problem-solving to keep your logistics running smoothly.

In this video, we discuss:
✅ The biggest frustrations brands face with traditional 3PLs
✅ Why responsive customer service is critical to supply chain success
✅ How EZDC 3PL ensures real-time communication and issue resolution

🔗 Learn more about our customer-first fulfillment approach:

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