Throughput Doubled with Warehouse Management

A growing consumer products company has scaled operations without added labour, achieving 98.5% accuracy and zero audit errors. Durham Brands (DBA Gimme Beauty®), a hair accessory company, has transformed its warehouse operations with Infios Warehouse Management (WM) – enabling the company to improve accuracy and deliver record-breaking peak season performance.

Following the implementation of Infios WM, Durham Brands exceeded its December peak forecast by 170% while nearly doubling throughput from 10,000 to 19,000 cases per FTE, without adding labour. The company also achieved 98.5% inventory accuracy and recorded zero audit errors for the first time ever.

“This strategic move was more than a system upgrade, it was a meaningful shift in how we operate. We scaled through our biggest volume surge in company history without adding labour, and we improved accuracy and created opportunities to promote from within. The impact continues to compound across the business,” said Jeff Durham, CEO of Durham Brands.

Durham Brands has experienced more than 30% year-over-year growth for several consecutive years, supplying major retailers including Target, Walmart, Kroger and Ulta. As order volumes, SKU complexity and warehouse footprint expanded, the company outgrew its legacy warehouse management system, which relied heavily on manual processes and…